TCA Health, a trusted Federally Qualified Health Center providing compassionate, comprehensive medical, dental, and behavioral health services to Chicago’s South Side community, needed a modern security solution to protect patients, staff, and assets across multiple clinic locations. With expanding services and busy patient traffic, TCA Health partnered with Linx Security to elevate physical security while enabling centralized operations and cloud-based monitoring.
The Challenge
TCA Health operates at multiple sites that serve a high volume of community members, offering services such as family medicine, HIV care, dental health, and behavioral health. Ensuring the safety of patients, clinical staff, and sensitive areas—such as pharmacies and patient records zones—was a growing priority. TCA Health needed a unified, modern security platform that could:
- Control access to sensitive doors and restricted areas across two facilities.
- Provide cloud-based video monitoring with searchable, reliable footage.
- Combine access events and video for more effective incident response.
- Support operational oversight without the complexity and cost of traditional on-premises systems.
The Solution
To meet these objectives, TCA Health engaged Linx Security to design and deploy a fully integrated security solution at two of its key clinic sites using:
- Brivo Cloud Access Control — a modern cloud-native access control platform enabling secure digital management of doors, users, and credentials.
- Solink Cloud Video Monitoring — a cloud VMS (video management system) providing centralized video, analytics, and SOC-style monitoring that integrates directly with Brivo.
This integrated deployment allows TCA Health to link access control events (like badge swipes and door unlocks) with associated video footage in real time. As a result, security administrators can quickly verify who entered where and when, and see correlated video from the same moment—all from a centralized cloud dashboard.
By combining access control and video, TCA Health gains comprehensive visibility into facility activity, enabling rapid investigation and response to security incidents. The cloud-hosted nature of both Brivo and Solink removes the need for local servers and simplifies ongoing maintenance.
The Results
With the Brivo + Solink solution installed at both clinic sites, TCA Health now benefits from:
- Cloud-based, scalable access control and video monitoring that supports security without local hardware dependencies.
- Integrated security context — administrators can instantly view video tied to access control events for more effective investigations and assurance.
- Improved operational oversight and incident response with real-time alerts and centralized cloud access.
- Enhanced protection for patient areas, employee workspaces, and critical infrastructure, contributing to a safer clinic environment for staff and patients alike.
The combined Brivo + Solink platform delivers a modern, cloud-native security experience that supports TCA Health’s mission of providing safe, accessible healthcare to the community—backed by reliable, centralized security operations that scale across multiple locations.