Credit Union 1 is committed to protecting its members, employees, and assets while maintaining strict regulatory compliance across its branch network. As a financial institution operating in a highly regulated environment, Credit Union 1 continuously evaluates modern technologies that improve security, simplify operations, and reduce risk.
The Challenge
Credit Union 1 required a centralized video surveillance solution capable of supporting multiple branch locations while meeting PCI DSS requirements, including the mandate for a minimum of 90 days of video retention. Their existing approach relied heavily on on-premises storage, creating challenges around hard-drive capacity, maintenance, scalability, and long-term retention assurance.
In addition to compliance, the credit union sought enhanced visibility into branch activity through advanced video analytics, while ensuring their security team could efficiently manage all locations from a single platform.
The Solution
To meet these objectives, Credit Union 1 partnered with Linx Security to design and deploy a modern, cloud-based video surveillance solution using Avigilon Alta.
Unlike traditional on-premises systems, Avigilon Alta enables 90 days of guaranteed cloud video retention, ensuring PCI compliance without dependence on local hard drives or physical storage infrastructure. This approach eliminates storage limitations, reduces on-site hardware risk, and provides predictable, audit-ready retention across all branches.
High-resolution security cameras were installed throughout critical areas, including lobbies, ATMs, teller lines, and common spaces. The solution also delivers advanced analytics and intelligence features such as:
- License Plate Recognition (LPR) for enhanced perimeter and parking-lot visibility
- Face Match to support investigative workflows and incident review
- Heat Maps to provide insights into member traffic patterns and branch utilization
All locations are centrally managed through a single cloud dashboard, allowing administrators to monitor live and recorded video, manage users, and control access permissions across the entire organization.
The Results
By transitioning to a cloud-based video platform, Credit Union 1 significantly strengthened both security operations and regulatory compliance. The guaranteed 90-day cloud retention ensures ongoing PCI adherence without the risks associated with on-premises storage failures or capacity constraints.
Centralized management and advanced analytics have streamlined security oversight, reduced administrative burden, and improved situational awareness across all branches. With a scalable, future-ready video solution in place, Credit Union 1 can confidently focus on serving its members—while maintaining a secure, compliant, and modern banking environment.